Privacy Policy
“Hymn to god” is managed by Margarita Ioannou Ltd, a Cypriot company with registered number HE407323 specialising in self-improvement services. We take your personal data very seriously and are therefore committed to safeguarding your privacy and handling your data in a transparent manner. Therefore, we would like to clarify the following crucial points:
How we collect your personal information
The types of information we collect
How we use this information, why we store it and why we keep it
How you can request that your data be updated, corrected or forgotten.
Α. Privacy Policy
Introduction
Margarita Ioannou Ltd is committed to protecting your personal information. It is your information and we respect that. Our Privacy Policy provides detailed information about when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information. Please also note that this Privacy Policy applies only to personal information we receive – not information collected from your interactions with third parties.
Who we are and how to contact us
The Website and our Services are managed by “Margarita Ioannou Ltd”. If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy:
Contact us through our website by filling out the online contact form
Contact us by e-mail at: margarita.ioannou@hymntogod.com
How we collect your personal information
Generally, we collect your information when you decide to interact with us. This may include online purchases, over the phone, in person when you register for a subscription on our website. We also look at how customers use our website so that we can provide the best possible experience.
We collect information in several ways listed below:
When you register or use www.hymntogod.com
When you contact “Margarita Ioannou Ltd” by phone, email or social media
When you enter any events online or offline from Margarita Ioannou Ltd.
When you complete any surveys we send you for research purposes (although you are under no obligation to complete them)
When completing any forms for business, employment or other purposes
When you visit our website: we may use cookies to improve your experience of using our website and to personalise the service you receive from us – this means we will remember your previous visits and keep track of the pages on our website that you visit.
For more information, please see our Cookie Policy.
The types of information we collect
We collect only the information necessary to run our business, provide the specific service you have requested and to keep you up to date with all the latest exciting news about hymntogod.com. Here are some examples of the information we collect about you when you interact with us:
Name and surname
Email address
Country
When you visit our website, we may collect an automatically populated IP address. An IP address is a unique number that allows a computer, group of computers or other Internet-connected device (such as your mobile phone or tablet) to browse the Internet. We may also record the time and date of your visit, the pages requested, the referring website (if provided) and the version of your internet browser.
For more information about Cookies and how hymntogod.com uses them, please read our Cookies Policy.
SOCIAL MEDIA
Depending on your settings or privacy policies for social media and messaging services such as Facebook, WhatsApp, Twitter, Viber, YouTube and Instagram, you may give us permission to access information from these accounts or services.
Safeguarding your personal information is only used when it is lawful
In order for our use of your personal information to comply with applicable data protection legislation, such use by us must fall within at least one of the specific legitimate grounds set out in applicable data protection legislation. Examples of these legitimate reasons include our use of your personal information to purchase goods or services or to comply with a legal obligation.
Where your personal information is completely anonymous, we do not require a legal basis to use it, as the information will no longer be personal information regulated under data protection laws. However, the collection and use of such anonymous personal information may be subject to other laws where your consent is required.
Where your personal information is not anonymous, we will have a legitimate reason to use your personal information to ensure that we provide the best products to you and our other customers.
Why we collect your personal information and how we use it
We want to get to know our people – ultimately, that’s how we find new ways to give you a great experience. We use information about you in a variety of ways, including providing you with services you have requested and keeping you up to date with the latest offers, new releases, special events or exciting news from hymntogod. We may also use the information we have to contact you about any information we need to process your orders, returns or enquiries.
To run our business and provide a service or enter into a contract with you:
Fulfillment and delivery of products and services you have ordered. We may share your personal information with delivery partners and third party concessions.
Payment procedure. hymntogod.com does not store payment card numbers after the transaction is completed.
Contact you with important information about your service or purchase, such as confirmation of your order, information about returns and refunds. We share your information with our contact partners for this purpose.
We send you an electronic receipt via email for each purchase to avoid keeping paper copies, so you can easily keep track of your receipt whenever you want to return a product or request a warranty.
Marketing communication: we send you marketing updates via email about all the latest news, events and promotions at “Margarita”. You can unsubscribe at any time:
Contact us through our website by filling out the online contact form
Contact us by e-mail at: margarita.ioannou@hymntogod.com
We share your personal information with a variety of third party email marketing providers that help us deliver our email marketing campaigns to you.
We use your information to show you ads on social media platforms such as Facebook and Instagram or through other third-party ads that may appear on other websites you use. The online advertising channels we can use are: digital display, search engine marketing, paid social – all of which are on third party sites or platforms.
We may tailor our emails, online ads and SMS to the things you like, so that they relate to your location, what you have shown interest in and the things you buy from us.
Answer customer service questions registered in store, online, on social media or on the phone.
We invite you to provide feedback on our products and services in the form of online, email or telephone feedback. We use this information to help us improve the quality of the service provided. monitor the quality of our products and services and help select future product and service lines. We use a third party service provider to assist us with customer surveys and feedback requests.
Anonymous track usage statistics on our Websites. Using this information, we can measure the effectiveness of our content and how visitors use our Sites and Services. This allows us to know which pages to target our ads to so they are more relevant to you.
Measure and understand how our customers respond to a variety of marketing activities to ensure that our activity is well targeted, relevant and effective.
Sharing your information
We use third-party platforms to manage and provide customer relationship management (CRM); email marketing campaigns – online advertising, customer analytics, events, order fulfilment, delivery, refunds, IT services, etc. In the course of providing the services, your personal information will be used, where required, by the service provider on our behalf. We will check any third party we use to ensure that they can provide adequate assurances about the confidentiality and security of your personal information.
Kids
On our website we sell products for children. If you are under 18 years of age you may use our website only in the presence of a parent or guardian.
How can I unsubscribe from marketing communications?
It would be sad to say goodbye, but if at any point you don’t want to hear from us there are a number of ways you can unsubscribe. These are:
You can click the “unsubscribe” link in any communication we send you by email, which will automatically unsubscribe you from that type of communication. Each “unsubscribe” link is only related to the specific type of communication (e.g. marketing or survey communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from survey communications (or vice versa). Please also note that you may continue to receive communications that are already being routed to you for a short period of time while your unsubscribe request is being processed.
The Website may, from time to time, contain links to and from the websites of our affiliated networks, advertisers and partners. If you follow a link to any of these sites, please note that these sites have their own privacy policies and hymntogod.com accepts no responsibility or liability for these policies. Please check these policies before submitting any personal information to these sites.
You can always contact us directly:
through our website by filling in the online contact form
by e-mail to: margarita.ioannou@hymntogod.com
The use of cookies and similar technologies
Our website and emails contain certain cookies, pixels, files and other technologies that you should be aware of.
Links and third party services
Our website and our emails contain links to third party websites and services. Remember that when you use a link to go from our Sites to another website or request a service from a third party, this Privacy Policy no longer applies. Your browsing and interaction on any other website or your dealings with any other third party service provider are subject to the rules and policies of that website or third party service provider.
We do not monitor, control or endorse the privacy practices of third parties.
We encourage you to familiarize yourself with the privacy practices of each website you visit or third party service provider with whom you deal and to contact them if you have questions about their respective privacy policies and practices.
This Privacy Policy applies solely to personal information that we collect through our Service and does not apply to these third party websites and third party service providers.
How long do we keep your personal information?
We retain your personal information in accordance with our retention policy. We only keep information for as long as it is needed.
Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for any purpose. We have implemented security policies, rules and technical measures to protect the personal information under our control.
All of our employees and data controllers (i.e. those who process your personal information on our behalf for the purposes set out above) who have access to and are involved in the processing of personal information are required to respect the confidentiality of the personal information of all users of our Services.
How to access your information and your other rights
You have the following rights in relation to the personal information we hold about you:
Your right of access
If you ask us, we will confirm whether we process your personal information and, if so, provide you with a copy of that personal information (along with certain other details).
Your right to correct information
If the personal information we have about you is inaccurate or incomplete, you have the right to have it corrected. If we have shared your personal information with others, we will inform them of the changes where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.
Your right to “forget”
You can ask us to remove your personal information in certain circumstances, such as when we no longer need it. If we have shared your personal information with others, we will inform them of the deletion where possible. If you ask us where it is possible and legal to do so, we will also tell you who we have shared your personal information with so you can contact them directly.
Your right to restrict information
You may ask us to “opt out” or remove the processing of your personal information in certain circumstances, such as where you dispute the accuracy of such personal information or object to us processing it. However, it will not prevent us from storing your personal information. We will tell you before we remove any restrictions. If we have shared your personal information with others, we will inform them of the restriction where possible to do so. If you ask us where it is possible and legal to do so, we will also tell you who we have shared your personal information with so you can contact them directly.
Your right to data portability
From 25 May 2018, you have the right, in certain circumstances, to receive personal information you have provided to us (in a structured, commonly used and machine-readable format) and reuse it elsewhere or ask us to transfer it to a third party of your choice.
Your right to object
You can ask us to stop processing your personal information and we will do so if:
We rely on our or someone else’s legitimate interests to process your personal information, unless we can demonstrate compelling legal reasons for processing or processing your personal information for direct marketing.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information, we will update this Privacy Policy from time to time to reflect any changes in our use of your personal information. We may also make changes as necessary to comply with changes in applicable laws or regulatory requirements. Therefore, we encourage you to periodically review this Privacy Policy to keep up to date with how we use your personal information.
Β. Cookies
Introduction
We use cookies and similar technologies on www.hymntogod.com for identification, analytics and advertising purposes. By using our website, you consent to the storage and access of Cookies on your device.
This cookie policy is intended to inform you how we use cookies to help you make informed decisions when using the site. Please take some time to read and understand this Cookie Policy. This Cookie Policy should also be read in conjunction with our Privacy Policy and our Terms and Conditions.
Cookies are very small text documents or pieces of software code, often including an anonymous unique identifier. When you visit a website, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it. The information collected through cookies includes the date and time of visits and how you use the site.
Cookies are used by us and our third party partners as part of the Website. Details of the Cookies used on the Website and any applicable third party partners are set out in the table below.
The use of cookies generally requires your consent. When you first access our website, you will be asked to consent to the use of the Cookies described in this Cookie Policy.
Our website also uses cookies for which we do not require your consent. This Cookies Policy refers to these cookies as “Strictly Necessary Cookies” and without them the services you have requested cannot be provided.
Cookie blocking
You can consent to or block the use of specific cookies by activating the relevant settings in your browser or by following the links below.
What happens when you do not consent to cookies and or choose to block cookies you have already accepted?
In order to use certain parts of the Website you must consent to cookies. If you choose to withhold your consent or subsequently block cookies, certain aspects of the Website may not function properly and you may not be able to access all or part of the Website.
Which cookies do we use?
Google Analytics
These cookies help us make the most of the money we spend on advertising. Google Analytics uses these cookies to find out when you first visited our site, how often you return and how much time you spend shopping. The information stored by these cookies is only visible to the relevant Hymntogod.com and Google teams and never displays confidential information.
The Hymntogod.com sharing tools
We know you love sharing the great content we have on hymntogod.com. Please note that social networking sites, such as Facebook and Twitter, may send cookies. We do not control the setting of these third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Check back often to see any updates or changes to our privacy and cookie policy.
For any questions about this policy, please contact us:
through our website by filling in the online contact form
by e-mail to: margarita.ioannou@hymntogod.com
